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Social Media and Communications

 

The Renfrew County District School Board believes that Social Media is an essential tool that enables us to better communicate with our school communities in a timely and relevant way. We are also able to engage our community partnersand local organizations. 

Currently, RCDSB uses Twitter, Facebook, Snapchat and Periscope. These applications are primarily managed by the Board's Communications Manager, however, several RCDSB schools, programs and classes manage their own social media. These sites are managed by Board employees. Any other account or page on social networking sites bearing the Board's name or likeness is not sanctioned by RCDSB.

The use of all social media sites managed by the Board and/or our employees is guided by protocols underlined by the ethical and professional principles outlined in existing Board policies and administrative procedures. 

Monitoring

On occasion, we may update content outside of our regular business hours to report on events that occur during evenings or weekends, or to report important information. Any messages or questions we receive outside of our regular business hours will be reviewed  and acknowledged. If a more detailed response is required, one will be provided the next school day. RCDSB will read and follow as many replies and direct messages as possible, however, we may not be able to reply individually to all messages received. If a topic or issues is urgent, followers should contact the Board through other communication channels listed on the Board website.

Following

The Board will follow official accounts of various stakeholder organizations that we believe are relevant to the work we do. We do not follow students, or parents of students (unless their work is relevant to ours). Following an account does not imply endorsement of any kind. Comments and posts expressed by followers on Board social media pages do not necessarily reflect the opinions and/or positions of the Board, its employees or Board of Trustees. The Board is not liable for content posted by any user or subscriber in any forum, message board or social media area. The Board will report any posts deemed to be offensive, defamatory or inappropriate and will remove any followers that violate these terms.

Retweeting/Reposting

We will retweet, like and share information from other users or accounts that may be of value to our community. Retweets, likes and shares should not be interpreted as an endorsement of the originator or of any organization.

Comments/Feedback

The Board welcomes comments, suggestions and questions about the content we post on social media channels. We ask, however, that you follow the general rules of respectful civil discourse. You are fully responsible for everything that you post, and we would like to remind you that all posted comments are in the public domain. To protect your own privacy and the privacy of others, please do not include personal information such as your phone number, home address, or email address in the body of your comment.

The Board will report any posts deemed to be offensive, defamatory or inappropriate and will remove any followers that violate these terms. We will not tolerate comments that are offensive to an individual or an organization, rude in tone, or abusive. We do not discriminate against any views, but we reserve the right to refuse, edit or remove any of the following:

  • comments contrary to the principles of the Canadian Charter of Rights and Freedoms
  • comments that violate any school board policy
  • racist, hateful, slanderous, abusive, and/or obscene messages
  • solicitations, advertisements, or spam
  • comments that encourage or suggest illegal activity or cyber bullying
  • messages where the sender is not the author (nor the copyright holder, if applicable), and/or posted anonymously or by robot accounts

If you have any questions about our commenting and service standards, please contact us.